Reviews

Joe came out on a Sunday quickly diagnosed problem and problem solved the situation to keep us going until parts arrive. Very professional and quality work.

Lenny lyman and Terry were on time and worked diligently to get our install done. They were professional and knowledgable on our unit, as well as answering our questions . We highly recommend Heads heating and air conditioning.

A big thanks Kyler, Lenny, Terry, and AJ for replacing my AC unit. They were very honest and informative and the service was very fast. Thank you 😊

We had a lightening strike and it burned up some of our A/C ducts and blew black smoke all in the house. Thanks to Joe Miller who got us on the books right away to be fixed !! Lenny and Terry had us up and running in no time! Very professional and we’re very pleasant to have around!! Thank you guy so much … it is too hot here to not have A/C! Oh and they brought us window units for the house so we could stay cool in the meantime !!!

Extremely knowledgeable, very quickly identified problem and trace out circuit. Had replacement parts on truck for quick turnaround. Head’s H & A will be my go to from now on.

Joe Miller came to our rescue today, Saturday. After many issues with the system shutting down due to water backup & service techs coming cleaning, drying & good to go for a short while, Joe was the only one who came in immediately and looked behind the filter to see what would cause this reoccurring problem. Due to improper installation and after much replumbing the system has been running smoothly. He was professional, knowledgeable and thorough. His experience shines and he a great asset to Heads HVAC.

Contacted Heads recently about an outside AC problem and their technician, Devious, arrived the next day. He quickly resolved the issue. Devious has always provided professional and meticulous service, answered and given recommendations on technical questions and basically gone the extra mile to insure satisfactory results. He is the reason we rely on Heads for all of our HVAV needs.

Very knowledgeable technician I ever see.

Our AC had flipped the breaker over the weekend and Joe came out today to check it all out. There were no repairs needed but he did give us some much needed education about taking care of our unit and living in South Alabama. He was awesome! We would definitely recommend Head’s!!

Exceptional service. Came out for a same day service call and did an awesome job without breaking the bank.Thanks so much!!! Would definitely recommend Hot Heads Heating & Air Conditioning for all your AC needs

Joe Miller was professional, courteous, and very knowledgeable.

Thank you Heads ! Had an AC issue on a Sunday, they sent a tech out, John, he was professional, courteous and informative and resolved my issue. Will use heads again.

Kyler came out today to fix our upstairs AC. As normal, he did a great job looking at the unit inside and outside, and he fixed the unit right away. We are so very grateful for his professionalism, knowledge base, and sheer kindness. Kyler is a cheerful soul who makes me feel special anytime he gets to visit our home. I HIGHLY recommend Head's.

We’ve been using them for the past 5+ years. Their technician Kyle D. is awesome!! Always does a great job and is very respectful. I recommend Head’s Heating and A/c to everyone.

I highly recommend this company. Joe was especially good at explaining his inspection and the results of his service.

Joe Miller and Deveais Williams did an outstanding job on diagnosing and replacing my blower motor. They are Aces!

Upon calling Heads Heating and Air due to A/C not cooling my home Mr. Joe Miller was sent out to check it out. Problem was found and he quickly go it up and running again on a hot Saturday afternoon. Very professional and kind. Thank you so much Joe. We appreciate you for your hard work. Margaret Tait.

Did you know about Joe?If you didn’t lemme tell you about this lifesaver. My ac was dead, like more dead than my kids hamster than “ran away” last year. Anyway, I did the best I could at troubleshooting what I could while waiting for a call back. When Joe called, his soothing voice calmed me. He needs to be a phone operator by the way. Regardless he called and talked me off the edge, told me what was simply wrong with my unit based off what I found and BAM. Saved me hundreds of dollars, hours of Satans heat and made my family cool again ON FATHERS DAY!You’ve got a lifetime customer now. Thank you Joe. Give him a raise also. He needs it

Called the company after-hours number(Friday night) three times over 5 1/2 hours till we received a call back from their on-call technician, Joe. Once he had been alerted to our a/c urgency (89 degrees in our home), he came and diagnosed our issue. A new a/c would be needed as ours was 21 years old and frozen up. But he was able to get the fan working to bring temperature down to a reasonable level for us to get some sleep. He scheduled new a/c installation for Monday morning. Joe was remarkable, helpful , and very pleasant, especially considering he was making this call after 10 pm. Thank you so much!

Joe Miller did an exceptional jpb addressing the issue with the sir conditioner. He also provided several significant suggestions to improve keeping the house cool and protecting my family from bacteria/viruses which I plan to use. Thanks so much Joe; you are a great service rep.

Joe took great care of us as always.

Joe has been servicing my home for about 10 years. He was with another company when he started servicing my home. There was no question that I wouldn’t follow him when he told me was going to be working for Head’s. He is very knowledgeable,courteous,dependable and dedicated to his profession. He is very affectionate with my dog whenever he is servicing my home. He has given me several cost saving tips with my HVAC unit. I would highly recommend him to service your home. I only ask for Joe when I need service.

This gentleman knew exactly what he was doing.... explained everything so well so my husband and I both could understand. I was impressed! Thank you again for your hard work. Now I don't have to worry about mold!!

Good job

Technician Kyler Davis was very professional. He answered all our questions and was very nice. He did great!

Joe came out and was excellent, he was most helpful in getting us set up for a new AC unit install.

Kyler was the BEST- Thank You for making my Mother’s Day Cool😁

Excellent. Highly recommend

Good friendly service

We were having complications with our air conditioner. Placed a call after hours, quickly Joe came out got the air cooling again. House feels great!😀 Joe is very professional and customer oriented, highly recommend Heads air conditioning and people like Joe who take care of their customers.

Technician was knowledgeable of A/C system and offered various solutions.

Very nice and helpful

Here to brag on Kyler Davis! He was so fast and reliable. He came to fix the a/c exactly when he said he was so there was no wait. Our cooling feels amazing and we will never use anybody else!

Lenny Lyman and crew did a great job

I would like to leave a review for the excellent service Mr. Joe Miller did for my family. Joe truly went above and beyond for my family and anyone who receives them as their technician is truly BLESSED. He receives all 10 STARS 🌟🌟🌟 from me. If I require service again I will be requesting Mr. Joe Miller !!! Thank you so much. Blessings 🌟🌟🌟

Joe Miller was Great!!Very helpful in explaining different options and helping me make the Best decision ,…as I know zero about any HVAC systems!He was a pleasure to work with!!

Joe was very professional and knowledgeable. He did a great job

Joe Miller was such a pleasure to deal with. He was professional, knowledgeable, and a pure pleasure to work with! He spent a lot of time with me, giving me a wealth of information. He was simply the best.

Joe was kind, courteous and extremely knowledgeable. He educated me on everything he did and provided recommendations in a clear manner.

My outdated AC system is no longer working. Joe Miller took the time to thoroughly explain the issues. We discussed long and short term solutions to get the system running. I decided to replace the system. He is very professional. No high pressure tactics and easy to work with.

Joe did a wonderful job for us. Great service, and very professional and knowledgeable.Thank you!

Mr. Miller was very Curtis, professional, and patient. He explained exactly what my problem was, and how it could be fixed. I was very happy with his professionalism.

Joe is exceptional is his knowledge and ability to repair a very complex system that was installed incorrectly back in the 2000s. He diagnosed the many problems and supervised the repairs to have all issues resolved. He is a pleasure to have in our home. I would recommend him to a supervisor level to oversee difficult problems and train techs on the job.Thank you for assigning him to our account.Kenneth and Mary Lou Cain

My air conditioner went out. I had two estimates to get it fixed. It was still under warranty. The first company said the capacitor was bad and the fan needed to be replaced. It would cost $1008. Heads came out, excellent serviceman. Checked everything out thoroughly said the capacitor was bad. Replaced it right away.Cost was $0. Asked about getting a new unit which the first company suggested might be a good idea and Heads said wait cause new units were coming out next year with better refrigerants.Definitely wasn’t trying to sell me something to make money. On a scale of one to ten I’d give Heads a twelve.

Very professional explained all cost and options highly recommend

Big shout out to Joe Miller from Heads heating and Air. Joe solved our problem and was informative as to what the issue was. I appreciated his friendliness and the great service he provided .

I would like to start off with how things happens unexpectedly. I been without heat for two weeks now. I’m thinking wow I don’t know what to do . So I look on my heating unit and it’s says it was installed by Head’s Heating & Air Conditioning. So I gave them a call a couple of days ago and they worked me in fast. Mr. Joe Miller came out today and did a thorough check on my unit. When I tell you he was so professional I was so Impressed. He sat me down and when I said didn’t sugarcoat anything he didn’t. Told me the problem, prize and options. By the look on my face he knew I was speechless that’s when he discussed payments plan. When I tell you he was so patient and Professional it brought tears to my eyes. For him to stay there with me until I was so comfortable with him knowing they were going to take care of me was priceless. He will be back in the morning to install a Brand New System That Is Well Over Do. I Thank You Mr. Joe Miller From The Bottom Of My Heart. Thank You For Going Above And Beyond For Me And My Family You Are Greatly Appreciated And I Will Recommend You And Your Company To All My Family And Friends. Such A Life Saver.

Joe was easy to understand while explaining details very well.