Reviews

Ask for Joe Miller! He arrived extremely soon and was able identify the issue to get our home and family back to cooling within 20 minutes. We received very professional and customer focused service. Maintenance Plan is worth for these Alabama summers!

Megan was so helpful and sent out a technician immediately. The problem was fixed within 24 hours of the issue!

This is, by far, the best company to do business with, whether repair or new installation. Joe came out and pinpointed my HVAC problem. He did not try to be a salesman. Everyone dreads a big expense like this ended up being. Joe, Lance and his crew were honest, down to earth, knowledgeable, polite and professional. I am very happy.

We have used Head's for years and have been very happy with all the technicians.

On June 6 Kyle performed our scheduled biannual service. Kyle is familiar with our system and performed the service quickly and efficiently. Good job Kyle and good job HEADS.

Their team is highly knowledgeable and provided excellent customer service from start to finish. Their pricing was also more competitive than previous companies we’ve used, without sacrificing quality. We strongly recommend Head HVAC to anyone in need of reliable and professional HVAC services.

I highly recommend this company. They were quick to answer the call for help with my a/c. It turned out that I needed a new unit. I had an appointment set up for the next day. They were on time, very professional,and they were done in a timely manner. My house barely got warm before they had my A/C back up and running again. Shout out to Terry, Josh, and Dustin. Thank you for working so hard and for getting our new unit put in and up and running for us.

Heads Heating and Air have been fantastic. Joe Miller has been great from my initial quote on a new unit to his follow up with making sure all went well with the installation. Service after the sale has been fantastic. I would recommend Joe Miller and Heads H&A all day long!

We were very pleased with the service we received from Deveais Williams.

The Heads technician who showed up was very pleasant, answered all my questions, and explained everything he did. He told me his first name, but I forgot. He is the grandson of one of the Heads.

Joe was awesome and got my system working in minutes. Fantastic service.

Joe Miller with Heads heating and Air did a great job with servicing my hvac. He was on time and very knowledgeable and easy to talk with!!

Checked our a/c unit for Summer and installed Solaris unit. The worker was fast, explained everything and very friendly. I wish I could remember his name. I recommend Head's very highly.

Mr. Joe is the best!!! Excellent customer service and he really cares. Very knowledgeable and Very helpful. He make sure I understood everything and he’s very professional. 10 out of 10 use this company. It’s awesome!!!! Thank you so much Mr Joe Miller!!!’ 😁

Will only use Heads, great tech and very polite trust him completely, his name is Devisus not sure I spelled his name correctly.

Technician was knowledgeable and quick with his work.

Kyle took care of our issue with minimum time for verification of what solution was needed. He replaced the thermostat that was installed with the new system less then a year ago. When asked, he verified then told me that they could restart the years warranty for the thermostat. I also let him know that I understood when we had the new HVAC system installed that we were to receive a one year service contract but had not heard anything about it since. He then verified that I was correct and let me know that the office would be contacting me the following Monday to schedule our first appointment. WE HAVE NOT RECEIVED ANY CALLS FROM HEAD'S ABOUT THIS SERVICE AGREEMENT!

Great company. Good people to do business with. Your tech, Devious, really knows HVAC.

Kyle Davis was the tech on the job. He did a fabulous job and was extremely knowledgeable on my system.

Temperature in our office this morning was over 80. Called Head's and two hours later a technician, Joe Miller had our unit cooling again. Also provided us with several suggestions to keep our unit running better and longer. Can't go wrong when you call Mr. Miller. He is very friendly and professional.

Excellent prompt service!

We're on year 5 with HEAD's and have had excellent service. Recently, our property was hit by lightning, and we lost our HVAC. I called for emergency service and the Team arrived in record time. It was not an easy fix but, they worked relentlessly over the next few days. The electrical issues were overwhelming slowing down any diagnosis. They have always been on time, always professional, always kind. The ladies in the office keep it all under control; thank you to Megan, Tammy, and Josie. The guys have been to work on very hot days and still never slow down; thank you to Devious, John, Hank, Jacob, William and Joe. A local company that will always be who we call.

Courteous, Informative, Succinct,

Great service at a reasonable price

Wonderful and prompt service!

Joe Miller diagnosed and fixed my issues with my A/C very quickly, especially since we were sweltering in this heat!!! It was an immediate relief. Joe was very professional, knowledge, and friendly. I've used Head's in the past and the service is always great and the costs are reasonable. 10/10. Absolutely recommend them for your HVAC needs!

Mr. Joe Miller is displays excellent customer service skills. He is very courteous and intelligent! Thank you all. Lisa

Heads replaced our entire unit, inside and out, top to bottom. My experience started with someone recommending to have an evaluation done. Kimberly's input and assistance was priceless. Money well spent. When we got our quote from Head's we were so surprised. Even had them double check it.
The TEAM that came out worked tirelessly for a few days. It was a taskful job as we have an older home.
My mother had Sears install the old unit and it was not installed properly and had done much damage to the floor. These guys came in and cleaned everything up. Got the closet ready. Put their new unit in and we've been pleased. They even recommended a whole house dehumidifier, a must here in the South.
Once the unit was installed they had another team come out and make sure that it was working properly and efficiently. It was just amazing to watch this TEAM work. Thank you! Chris and Mary for working so tirelessly to make it efficient.
The entire process was pretty much stressless, even writing the check.
Thank You Head's TEAM! You guys made this part of our renovation a cool breeze.
My God bless you and keep you.

Mr. Joe Miller from Heads Heating and Air just left my home. A kind, very professional and very knowledgeable gentleman. When you call to get professional services from any business, you expect someone to come out who knows the job. I can certainly say this man knows his job. I was very pleased.
Alicia Rivers

Tech Kyler Davis has been to my residence on several occasions. Each time he has done an exceptional job. His attitude and knowledge is excellent. I recommend Head’s for any of your heating and air conditioning needs.

The technicians have all been first-rate, friendly, and informative. They are on-time and respectful. We highly recommend Head's.

Always great service. Kyler is an absolute top tier technician!! We always ask for him by name. He is very kind and very knowledgeable!!

Our technician is efficient and professional. He always does a great job on our service!

We recommend Head's for reliable service and we love our usual technician, Devious. I have used Head's for my work and started using them for our home about 4 years ago. We always get our checkups at times convenient for us, and we've had same day emergency service.

Kyler is the technician that serviced our unit. He is always very professional and does everything with a smile. Always happy with our experience from Head’s Heating and Air Conditioning.

We have had Head's as our heating & air service for over 7 years now. They are excellent! Our technician, Deveai, is awesome. He is so knowledgeable, thorough, efficient & courteous. You can't beat the maintenance agreement--which gets you a complete system check in the spring & in the fall. Highly recommend.

Great service!!! Professional and courteous!!

As always, prompt, helpful, & polite.

Been using this company for years. They just put in an ac unit and did a fantastic service. Honest and they went the extra mile to make sure I was satisfied. You will not be unhappy if you use this company.

The Tech has completed our service a number of times. Although I don't know his name, he does great work every time. He replaced our Capacitor this time.

Heads is here when they say. I have confidence that they are servicing my unit to keep it running smoothly.

We always have a great experience with Head's. We have them come out twice a year to check out the unit. When we first bought this house we had a problem with it blowing the low voltage fuse. The warranty was running out and Deveals Williams stayed here until 9:00 PM to find the problem ,fixed the problem and went on another call in Mobile. That is what I call service at it's best.